[We] would like to thank you both so much for all your help with this problem and such good service.
Rats are infamous for spreading disease including Typhoid and the plague. Even though the diseases are actually transmitted by the fleas they carry, their threat to public health is recognized. Rats can live just about anywhere and don't seem to be afraid of human, especially in urban settings. Rats can also infest farms because of the abundance of grain for the feeding of animals.